First impression. 15 minutes late for 10 am appointment. Office was locked until 10:15. I waited another 15 minutes before I was greeted by anyone. Telehealth from rude doctors! Overcharged $400 at checkout (was corrected before I left). Picked up glasses when quoted. I returned after 3 days - wrong prescription - told it was my fault. Rude customer service. I am still trying to get a pair of glasses that work!