Michael M.

This company is not legit. They are deceptive, misleading, manipulative, and extort their customers with unjustified fees. They refuse to provide cheaper tickets and only allow you to make changes to more expensive tickets. They have arbitrary fees for everything and I would have been better off just booking directly through the airlines. It was a hard and painful lesson, but never believe the hype when you hear companies such as Jetabroad offering "cheap" flights. Their business model is to tack on arbitrary fees after you have made the purchase and they make it impossible to get out without taking at least a $300 loss. Customer service does not exist and their predatory practices should be investigated by the proper authorities. I booked my ticket through Kayak not and frankly, having companies like Jetabroad on their platform tarnishes their reputation. I would never recommend anybody in their right mind use Jetabroad for anything. You may think you can save money with them, but trust me, you WON'T!