Michael n.

In early December, I ordered an item from Hammacher Schemmer for my wife for a Christmas present. I paid $17.95 for 5 to 7 days shipping. A few days before Christmas I called Hammacher to find out the status of my order. It was then I was told that the item was on back order and it would not be shipped until mid January. After numerous emails, it was decided by Hammacher Schemmer to refund their shipping fees. But that refund never came. But Hammacher Schemmer did send me an email inviting me to review the item I bought. Oh,….i did. I put them on blast. I got another email saying that they were going refund my shipping and it was "processing". It's now the end of the month and it's still processing. AND they deleted my review.