I don't know what's happened to your customer service in the last 5 years, but It never occurred to me that I would have to file a disputer with PayPal to achieve some kind of satisfaction. Your agents may be the most deceitful, incompetent group of liars I've ever been associated with.
Issues since delivery:
1. Home Depot scheduled the delivery for 5/5.
2.Home Deport cancelled the delivery, stating that they didn't have a truckbig enough to deliver the refrigerator
3. Home Depot rescheduled thedelivery.
4. Home Deport cancelled the delivery, stating that there was no
Way to get to our with a large enough truck, due to low overpasses.
5.Home Depot delivered refrigerator but refused to take the old refrigerator because it wouldn't fit on truck.
6. Home Depot re-scheduled pickup of old refrigerator.
7. Home Deport cancelled pickup of old refrigerator, fallen
Stating that it was a "built in" model, which it is not.
8. Based upon continued purposeful deception by Home Depot, called on 5/12 to request return of purchased refrigerator.
9. After 2 hours on phone with Home
Depot to request pickup, was hung up on
Thank you for your feedback. We regret to hear that you had a poor experience with Chrono24.
We'd be more than happy to help answer any questions you may have about your purchase.
Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560 if you have any further questions. We look forward to hearing from you so we can make sure you ultimately have a positive experience on Chrono24.
Kind regards,
Your Chrono24 Team