Michael S.

We have played Pop Warner for three years. Our son's 12U team won the Divison 2 National Title last year. This year, as a 13U team, our team made a return trip to the Super Bowl, only to discover that Pop Warner filled Divison 2 with THREE Division 1 teams. Two of these teams LOST their league's championship and Region championship, only to drop to divison 2 this playoff season. We know that not every league in America has a lot of quality of depth in 13U, but for Pop Warner to willingly tear apart any smbelance of fairness is disgraceful. Teams in the Eastern Region clearly were robbed of opportunities as Diviosn 1 Downingtown steamrolled through to the Super Bowl. As our team, Oviedo Lions, faced this team last night in the championship game, it was apparent there was no chance of an upset. Multiple horrendous calls and THREE scores were taken from us, sevrly impacting the abiity to compete. When you are left with the knowledge that you faced three D1 teams in the d2 championship, with mindblowing calls against your team every step of the way, it is hard NOT to assume adults making political decisons on twhat makes certain teams in Pop Warner look good. Pop Warner...if you are so scared that the d2 13U divison is not quality, then why rob so many teams across the nation the opportunity to prove it? Pop Warner has an ad campaign targeted at parents, "Do Better". Well...follow your own advice. Nothing said or done will change the outcome or the feelings our young men have of never really having a fair shot last evening, or adults ruining a kids' game. But i for one, will not put my grandchild on a Pop Warner team. As an owner of multiple schools that serve elementary aged chcildren, as well as being a middle school teacher, I will make sure that everyone knows that Pop Warner is a clown organization, espicially when there are several better options in youth football to choose from now. Do better Pop Warner. You are a disgrace.

Placed two orders on April 3rd, order number ******* and *******. Received the orders on April 22nd and April 23rd. 7/10 shields wrong. A card was sent in the package that read" not the items you want but the safety you need". Really? And obviously designs no one orders, as they were hideous designs. I sat over four hours online for the "live" chat, that is the only way to contact the company, and was disconnected three times before finally getting through. An Olivia informed me that the shields i ordered were out of stock and gave me options of what was available to send out. The transcript of that chat was emailed to me as proof. On April 30th, I received two emails stating shipments were on their way. There is no updated info on the emails, and contains original tracking info from the original deliveries, so there is no way to confirm a shipment is ACTUALLY on the way. In a complaint filed against this company with the Better Business Bureau, a Juan Hernandez stated that the original items will shipped out immediately and an email was given which was an invalid email that does not work. Now, n a last attempt to clarify, I waited three hours this morning, May 11th, on a chat queue, only to have a Sebastian join the chat and immediately end it. At this point, my frustration is far beyond filing another complaint or hoping a shipment comes. It seems the only recourse is legal action against this mismanaged company. No one should ever do business with the company again. I certainly will not be and will be telling everyone i know and post everywhere on social media about how terrible of a service you provide and what little regard you have for customer service.
After posting negative reviews on another site, I was contacted twice by the company, promising to fix the situation. After two responses Ana's these promises, nothing still has been done.