Here is a company whom I started doing business with and ended up with my partner as a customer for they will not provide me with cash advances on the card I aquired from them for my SSD payments.
Recently we needed to go to them for extra money and after running into a situation where they expected us to run down to their office on the same day she gets paid, we explained the situation and were graciously given a repayment date on the 5th after I get paid. Needing the advances two more months until things get settled, we return on 5/12 and meet Shanna-Kay. While I know not if it was personal or she's just nasty by nature but she made the transaction as onerous as possible, refused the requested Advance due date and now.
Too many people out there needing work to have this kind of person on your staff regardless of the motivation involved. Now, the nature of your business and your phone call has created an untenable situation for I'm waiting on a replacement ACE Elite debit card and until I have it in hand I couldn't do what you want even if your phone harrasment hadn't caused me to desire otherwise.