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The cellular shades I ordered are quality, easy to install. One box arrived damaged and Blinds.com promptly sent replacements. I did not allow for a tile return on one window measurement and Blinds.com sent me a replacement for correct measurement at no cost and they tell you to donate or dispose of damaged merchandise at your discretion so there is no hassle to return.
I am extremely pleased with the shades and customer service! Highly recommend!
One box arrived damaged and a re-order was placed immediately at no charge and received within 1-2 weeks! Customer service agent was very courteous and helpful.
Having some difficulty with color selection.
I'm ordering without seeing samples because they haven't arrived but I want to get sale price which ends today.
* Blinds.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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Hi Michele. Thank you for taking the time to share your experience. Please note that we offer an option to expedite samples for just $10. This would have them arrive within 1-2 business days. You can also reach out to a member of our Design Team at 800-505-1905, option 2. As a free resource, they can send photos of the samples. I sent you a message regarding your order. If you need to change this color, we offer a 24 hour grace period to make changes before a product is sent to production. Just give us a call at 800-505-1905, option 2. We are happy to help! -- Jessica N