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Michelle M.

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1 Review by Michelle

Universal Standard

  • Universal Standard

“Poor quality, poor customer service”
5/3/22
Verified purchase

Given the price point of these items, I would expect them to be fairly durable. However, all the tops I purchased (including a cashmere sweater) developed pinholes within a few months.

I wore the tops only with my Universal Standard jeans, so it is either a quality problem with the jeans or tops - I never have this problem with any other brands.

Sadly, when I reached out to customer service to report the problem, they only offered me a $25 coupon on a future purchase and weren't willing to pass my feedback on to their QA team. I'm not going to waste more money on items that are ruined after a few months.

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