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I have now had the experience of ordering something from Sally Beauty's website, MORE THAN TWICE, where they end up cancelling the order 5 days after it's placed with no explanation at all. They are also always out of EVERYTHING when I buy in-person (hence, why I'm trying to order online). Apparently they don't keep track of what's in stock before letting customers "purchase" them. So unprofessional- DONE with this store. Walmart would probably serve me better, no joke.
Tip for consumers:
Don’t use it. Or, just be prepared to never receive your order, OR for the Sally Beauty team to just flat out cancel your order without explaining. Has happened more than twice to me now. So unprofessional and rude.
Products used:
None- because they cancel every order I start.
Michelle S.'s review of Sally Beauty earned 5 Very Helpful votes
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