MIKE W.

Before signing up for MyCreditHealth, I was suspicious about this website, and its services. I tried to find info about it, specifically complaints if there were any. My search was inconclusive because I didn't find anything reliable, including the comments here. I couldn't be sure if these people were just talking nonsense, or if their complaints were legitimate. There were reviews like the one Michelle B had written that were very unclear. What exactly did she mean by canceling one account and not the other. Reviews like that are not very helpful, and it would be better if she would explain what is the correct way to cancel the account so you don't get charged. When you post unclear statements like that, you might as well post nothing at all, because at the end of the day, the readers will be more confused than they were before. At the same time, I couldn't be sure if the compliments were made by their own employees, or someone with a hidden agenda. I decided to try them out anyway, and have found them to be decent. They show you info from all 3 credit reports, and its information was very comprehensive. The most important thing was that I was able to cancel my membership without them giving me a hard time. I didn't have to be placed on hold forever, and their hours of operation are quite lengthy. This is a lot more than I can say about the level of bad service I got from Experian, or any of the other ones such as Transunion, and Equifax. It seems like they go out of their way to avoid their customers, and all they care about is money. I have canceled my account, but I will wait around and see if there is another mystery account that Michelle had mentioned. If there is, then I will be sure to post another message, hopefully one that is specific, unlike Michelle's.

Update: I called my credit card company and found out that there were some authorisations made on my card, in addition to MYCREDITHEALTH. The other company is known as ID Monitor. I called them, and they said they had no idea who I was and that I did not have an account with them, but at the same time, their authorisation was showing up on my credit card transactions. As of now, there are 6 separate $1 charges on my account from mycredithealth, and id monitor.