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I had a horrible experience with CA Boots. Ordered 2 pairs of boots and they never could ship a pair that fit. They shipped 6 or 7 pairs, always too short. Total incompetence. Even after getting a true boot measurement from another local boot store in Austin and sending it to them, they couldn't get the boots that I had ordered right.
All this began when I attended one of their shows to buy boots. I met Joey who sold me the boots. He had a chance to measure my feet at the show. He chose not to. Instead, he just had me try on a couple of pairs they had at the show to determine the size. No telling how many people had tried these boots on and how stretched they were.
Bottom line: They still owe me 2 pairs of boots. Although he has said he would 'settle up', I've never received one penny. They owe me over $1000. This has been going on for over 2 years. Absolutely the worst business experience I've ever had.
Millie M.'s review of CABOOTS earned 4 Very Helpful votes
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I ordered a pair of boots from them 4 months ago and sent them specific pictures of the boots I...
Ms Marlow was given the best service I can imagine. She bought a pair of boots We have gone over backwards making and re-making boots to accomodate every request. By her own admission we had not given up on TRYING to make her a happy customer, making her 6-7 pairs for her and paid for only 1. She originally met us at a rodeo and tried on a STOCK pair of boots and ordered a STOCK size not a custom size. However, we have re-made boots for her AS IF she ordered custom and still is not to be satisfied.