Milo S.

Customer service bends over backwards upon your entrance to the overpriced WORLDSIM. Once you encounter issues, customer service is non-existent. The only reason I gave this company 2 stars is that I never encountered an issue with the card working worldwide. Otherwise, they are deserving of 1 star for their lack of customer support and their exorbitant prices.

The only positive CSR interaction I had was placing the initial order, as I called to confirm the 'physical script' mailing process. Thereafter, at every point in the script filling process, there was mismanagement of the order, culminated by the lie about providing expedited shipping to correct their mistakes. Sure, they have great prices, but all it takes is one error in your order processing, and this company shows their true colors of not caring about the consumer (pet and human) and when called on a lie, does not bother to ameliorate it.