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My first order was cancelled without notice, and when I called, the rep gave me the wrong item to order. She said I had to get dailies, not monthly like my optometrist prescribed.
Because you won't let me order from 1-800-Contacts like I've been doing for 20 years.
UPDATE: It's day 48 and now they're telling me they can refund me $8. On a $20 order.
It's already been six weeks (8-15 days my a$$). I've asked how long it actually takes several times now, and each time, I get a longer and longer wait time (first they said 25 days, now it's 45). They want me to wait until April now (ordered at the start of January!). Does something magically happen in April that they can't tell me? Is that when my wait time for a refund expires and I'm screwed out of my money and items?
Misty G.'s review of Sammy Dress earned 3 Very Helpful votes
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Dear Misty,
Thank you for notifying us of your complaint.We are sorry for the inconvenience caused.
Regard the delivery issue, in order to resolve it in a better way, would you provide us your valid order number and detail information about the issue please？
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Thank you in advance!
Sammydress Customer Service
http://www.sammydress.com/