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I was given an unrealistic estimation for my car to be moved. After having the car for a month in their depot they didn't move it. I tried to call them but their call centre is useless and they don't care, when I finally got transferred to a depot they basically told me tough luck and because of Coronavirus they couldn't even tell me when it would go on a truck. Their website says they are not negatively affected by the closed borders but they are very quick to blame it for their lack of organisation, planning and poor service.
Tip for consumers:
Try elsewhere first, they seem to bank on their monopoly to get people's business while providing a poor service
Products used:
Car transportation
* CEVA Logistics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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