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M J.

USA

Contributor Level

Total Points
80

1 Review by M

  • PetOCart

2/15/23
Verified purchase

This company over charges and short ships orders. When you call to request assistance, it is VERY VERY difficult to get a call to go through to someone. Then they deny all wrongdoing and will not help you or correct the problem. ABSOLUTE CROOKS.

Tip for consumers:
DO NOT DO BUSINESS WITH THIS COMPANY. IF YOU HAVE A PROBLEM, IT IS ALMOST IMPOSSIBLE TO REACH SOMEONE VIA PHONE. I FINALLY SPOKE WITH A GENTLEMAN (AND I USE THAT TERM LOOSELY) WHO WOULD NOT REIMBURSE ME FOR MY SHORT-SHIPPED ITEMS. I DIDN'T EVEN BOTHER GOING INTO THE CHARGE AMOUNT BEING DIFFERENT ON THE INVOICE FROM THE PACK LIST. ABSOLUTE CROOKS.

Products used:
I ordered 3 items for a fish tank and only received one.

Service
Value
Shipping
Returns
Quality

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