Kira T.

Ill keep it short. Got a global phone, shipping took 35 days to arrive (and cost shipping lol). Phone was great, later found the phone much cheaper on other sites, oh well already have the phone. I had an issue with the screen, the film under the screen damaged, and contacted them probably 25 different times. All to be replied back to anywhere from 2 - 9 days each reply. Also asked me to repeat the issues i had every other email, wasting my time and trying to ignore my issue and not deal with me. Horrible service, pathetic. Finally they would agree to help fix my screen under the phones actual warranty, and wanted me to ship the damn phone to china! Shipped, took 2 months with out a phone, only to be returned with absolutely nothing fixed. I was gonna buy a replacement (with no discount or compensation) from there until i found the same phone $300 cheaper elsewhere (wirelessplace - with free 2 day shipping). Not professional. Any negative review you will see instead of owning up as a company they actually argue on the internet with disgruntled customers, as if 15 year olds are running this business.