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Morgan M.

London

Contributor Level

Total Points
82

1 Review by Morgan

  • FanPass

10/4/22
Verified purchase

So I purchased 2 tickets in august for an October game over £400. I had no communication from the seller until I emailed fanpass twice.
The seller contacted me the night before the game wich had an early kick off. So I was panicking obviously thinking I've been scammed.
After the worst anxiety and pacing around my house on the day of the event, I received my tickets via email 2 hours before kick off. I was then worried that they were fake and wouldn't scan at turnstiles but they worked fine and had the most amazing seats and saw my team win!

I would note that, it's not fanpass selling you tickets. It's individual sellers using the website as a platform.

Pros:
-can buy tickets you would otherwise have 0% chance in getting.
-when emailed fanpass did reply quickly
-fanpass offer a guarantee which will give you a full refund if seller doesn't give your tickets in time or they're fake *read T&C your self before buying (didn't need to claim so not sure if would be smooth sailing)

Cons:
-selling tickets is actually illegal so it's a risk you take and not technically 'legit' with any of these kind of sites.
-You pay well over Face value( sellers set their own price)
-no contact number for fanpass just email
-no contact for sellers so have to Rely on them getting in touch
-very short notice in reviving tickets
-I didn't get the area I paid for.(but actually got better seats!)

Would I use this site again. No
But I wouldn't use any other ticket selling site other than the ones authorized by the club. I just can't deal with the anxiety of it all.

Tip for consumers:
With any sites for buying football tickets understand that there is no guarantee, you will receive them or if they are real tickets. If you don’t mind taking the risk then go for it. I did before realizing the risk but it worked out for me in the end

Products used:
Tickets

Service
Value
Shipping
Quality

Morgan Has Earned 2 Votes

Morgan M.'s review of FanPass earned 2 Very Helpful votes

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