MR R.

Dear MR R,

We certainly understand how frustrating it is when your purchase doesn't make you happy, and we hope that you allow us to make things right.

When making a decision regarding the size options for your order and to avoid returns and exchanges, please allow us to share the following information with you: On our website, in the section where you select sizes, you will find a specific Size Chart for the product, which will help you choose the correct size based on your body measurements, and you may learn more about our size chart here:

https://www.uniformadvantage.com/sizing-information.html

Regarding your shipping concern, there are times when we waive the shipping fees based on the total amount of your order, we try to offer these promotions as often as possible. You can sign up to get our current promotions to your email address or phone number, simply go to our website and scroll all the way down to the top and look for Sign Up for Email & Text Messages!

https://www.uniformadvantage.com/

We would also like to apologize for not meeting your expectations regarding our fabric softness, and we would like to invite you to check out Butter Soft collection so you can experience the softest scrubs we have yet:

https://www.uniformadvantage.com/ua-scrubs/ua-scrub-brands/butter-soft-stretch-scrubs/

We want to make our customers happy and there are time when we waive our returns fees based on the situation. In order to better assist you with this, please reach out to our email custserv@uniformadvantage.com or call us at 800.283.8708 and we'll be happy to take a look at your return.

Once again, we do apologize for any dissatisfaction or inconvenience this has caused you.

Thank you for contacting Uniform Advantage.

Uniform Advantage | Customer Service
Email: custserv@uniformadvantage.com
Website: www.uniformadvantage.com
Other questions? help.uniformadvantage.com