Mrsstephen d.

I liked some of their slub t shirts that fit like tunics. Then I ordered the leggings in different designs. Still great. Also their Brigette so slimming crops and ankle pants. Then I ordered their jeggings. The size 1 were huge... like 8 inches too big in the waist. So I returned them for a size zero. Still so huge in waist and the legs are all baggy and wrinkly and cheap material.
But other stuff they had seemed nice if I could ever get it. I tried ordering something on a perfictaly good debit card. It cancelled. So I called an operator and she ordered it for me. Subsiquently I orderd a few more orders of things I wanted as we will be taking a vacation soon. 5 orders had cancelled. But it put all pendings on our account. It took many many phone calls to get the pendings taken off. They told me we were flagged as fraud. Our bank said no way they declined anything or deemed anything fraud. Now Chico's blocks our email when we try to respond to them. Yet they can send emails through to our email anytime they want. We feel like this is a crappy way to do business and treat people. Yet trying to resolve this issue they kept promising to call us back and never would.
I bet over the years we have spent thousands in their stores when they had ones close to us. Now it is impossible for us to shop because we cannot get the orders to stop cancelling yet putting pendings on our bank account.
It is like they have banned us for wanting to spend money on them. We did nothing wrong. But I guess their is a better company out there who will take our money. We have several other companies we order clothes from that we have good business relationships with. Never have we ever had a problem ordering like this and never have we had a company claim fraud when we ordered and our bank hasn't declined anything. They cannot claim fraud on us because we have our computers and everything we do encrypted and pass word protected. No one has our credit and debit information. So claiming they cancel orders because of fraud is really insulting our charachater.