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The customer service for this organization is ridiculously horrible! I ordered a personalized jigsaw puzzle online on December 8,2021. The PBS site said it would be delivered by Christmas. I have called several times on this order and the representatives say they don't know when it will be delivered. It is now January 10,2022 and I have not received the item. They still can't tell me when it will be delivered and tell me I can't have a refund. This is not acceptable. How can there be no one to help me.
Tip for consumers:
Don’t order from this site!
Products used:
I have not received my order.
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