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I have been trying to return a chaise lounge that was purchased as a gift for over a week now.
I get emails in the middle of the night and sometimes I know that the writer is not from the United States as they make no sense. I have tried to call numerous times and wait for over 35 minutes and then my call is disconnected as they say they are having technical difficulties. I hope my post will stop someone from having this terrible experience.
Tip for consumers:
They are making it impossible to process a return.
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