Nancy M.

I purchased 32 plants from New Garden Plants in the amount of 277.00. When I received the plants, many were dead and others were questionable. I emailed Pete immediately and made him aware of what had happened. The following day I sent photographs, a list of plants that did not survive and those that may not be able to be saved. The root system on many had not matured, which makes it almost impossible for plants to come out of shock from being shipped. It has been 3 weeks, 4 emails and no response. Although they clearly state there is 100% guarantee with the proper documentation, your only option is their email address. Not replying is simply a way for New Garden Plants to avoid fulfilling their obligation to the consumer. Nancy M.