Title sums it up. Bought a ring on April 9 and it had to be sized. Clerk said 3 to 4 weeks which seemed a long time. Then the repair order said pick up date would be May 28. The clerk said to disregard the May date as it would be done much sooner. Four weeks later I went to check on the progress. They had not even sent it out for the repair yet! Here we are on May 26 and it is finally ready. Had the clerk had not promised it sooner, and/or the ring had been sent for repair in a timely fashion, this would not have been an issue.