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Typically when i go the service is very nice and welcoming, but when i went today the lady was just rude! I went to the willowbrook mall and she was a white lady in her 40s-50s and was just rude. They were closing soon but I just asked her be question about returns and she gave the snippiest attitude. Horrible experience and that is not how you talk to your customers. No wonder no one really goes in there.
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First off they didn't send me a confirmation letter or order number it took so long to get here...
Hi there! We are extremely sorry to hear about your experience at our Willowbrook Mall Ardene location. If you may send an email to support@ardene.com we may further look into the matter. We apologize about the inconvenience.