This website is horrible. Absolutely horrible. The customer service is bad, the "24/7" phone does not get answered no matter what time of day, and I have been waiting for over three days now for an order of 7000 gold. I don't even know if they will ever give it to me. Many of the customer service responses are automated, and as far as I know, they do not hold up their promise on the double compensation. They will not give you your gold if you give them the opportunity. Do not give them that opportunity by bugging the hell out of them.