They are professional and know what they are doing. Fixed all the issues I had. They remote in and do everything hands on. Also explained to me how to fix any issues like the ones I had in the future.
They helped me get my computer up and running smoothly again after finding out that microsoft had an update and eliminated permissions from some files that caused my virus scan program to think they were trojans and removed them. Corrected the permissions and the programs I needed now work.