I ordered contacts & was sent a email stating the contacts were not in stock days after ordering. On top of that I was told I could switch them out for a different color, then when I received my package 18 days later they looked nothing like the pictures on the website. I tried to email them & let them know my concerns & never heard back from them. Will not be ordering from them again & i encourage others not to as well.
Hi,
Thanks for taking your precious time to write this.
We always reply to our customer service within 24 hours. If you don't receive any reply, it might be blocked somehow. Would you mind updating your order number here? Then we can inform our customer service to help you.
Best wishes!