Great website with some brilliant deals. Ordered 2 pairs of shoes, came really quickly and were well packaged. Sent one back simply due to not needing that many pairs of shoes (really?!?!?) and received my refund with no hassle.
The only reason I haven't given it 5 stars is that I had to pay for my collect+ returns lable (only £1.49 which was nothing really and collect+ is very convenient). If it has been free returns, I would have given them 5 stars!