Thumbnail of user nikid35

Niki D.

Alaska

Contributor Level

Total Points
80

1 Review by Niki

  • AutoSlash

12/6/22

I booked through Autoslash for 5 days. The charge on my credit card is: $696.01; I checked the original receipt from Hertz Autoslash only paid the supplier $511.66 for 7 days of service, including tax and facility fees.

It is clearly stated that AutoSlash provides a free service and only charges a small commission for the booking, which is not true.

6.8% commission is taken and charged for credit card usage, which is not mentioned anywhere.
They claim to have paid the supplier $627.04+ credit card usage charge of $24.58 + commission. 6.8% [not disclosed in the final receipt] It would total up to $ 696.01

[[ 5 [days]* $60.94 [daily rate] = [total] $304.7 (not including tax or miscellaneous charges) not close to the charge I got charged on my credit card.
Pictures attached
Autoslash used a voucher to book for 7 days instead of 5 days.

Tip for consumers:
When booking through the 3rd party website always check original receipt from the rental company .

Products used:
I made reservations using the website, but I returned the car early. When I asked Herz for a refund, they advised me to speak with Autoslash. Now they are refusing to give the money. When you ask for the refund, AutoSlash will ignore all your emails.

Niki hasn’t received any votes.

Niki hasn’t received any thanks yous.

Niki doesn’t have any fans yet.

Niki isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user bruceg813
3/18/24

I don't normally write negative reviews. However, in this case I felt the need to do so. I used...

Thumbnail of user justyv1
6/29/23

I booked a rental through Autoslash, paid for it and showed up at the Avis the car was booked...