So many things wrong with this website, to list a few:
* Constantly ignored by customer service
* Had to pay an extra (hidden) fee of £40 for customs duty though it doesn't state anywhere on their website that this might be the case
* Yelled at by customer service for wanting a refund
* Denied a refund even though the dress was NOTHING like it was shown on the website
AWFUL AWFUL experience! Any positive reviews they have are planted... DO NOT BUY FROM HERE!