Nima N.

My experience with Phonebot has been a significant disappointment, and it's important to share my story as a cautionary tale for potential buyers. I recently purchased a phone from them, and my journey has been riddled with inconsistencies and unfulfilled promises.

The initial phone I received did not match their "Like New" description. It lacked the promised seal on the top, which is particularly concerning for a device marketed as water-resistant with an IP68 rating. This issue wasn't merely cosmetic; it raised doubts about the phone's functionality and durability.

To address this problem, I returned the phone for a full refund. However, despite assurances of a prompt refund, nothing has materialized. I've been waiting for almost two months since I purchased the phone, unable to use it, and still haven't received the refund I was promised.

This situation has prompted me to consider disputing the payment with my bank and reaching out to relevant government agencies, a time-consuming and frustrating process. I want to warn potential customers that they might find themselves in a similar predicament, facing delays and unfulfilled commitments when dealing with Phonebot.

My experience with Phonebot has been marred by inconsistencies and unfulfilled promises, and I strongly advise potential customers to exercise caution when considering purchases from this company. Stay away from this company; while they may use competitive pricing to attract customers, the reality is that their service falls far short of their advertised standards.