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Ordered a personalized name necklace - said it would arrive dec 5th. On the 26th it said it was in NY and would be sent to UPS - UPS is still waiting for a package? I was so excited and I wish i would've seen these reviews first because this is bs! There is no package to be found - i have emailed 6-7 times and filled out the contact info (the first time they responded was in french and said to reply back if needed - i did - and they never answered) i just want a refund
Noa N.'s review of MYKA earned a Very Helpful vote
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Hi Noa,
Thank you for your feedback. We are really sorry that your order is still not with you. Don't worry, there is a period when the order has already left our facility and on the way, but not yet updated in the UPS's system, it will be updated soon.
If you have already contacted our customer service team, we will be back to you within 24 hours.
Kind regards,
MYKA Customer Service Team