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norris s.

west midlands

Contributor Level

Total Points
80

1 Review by norris

  • PopTelecom

3/31/24

Worst company I ever dealt with. Ordered broadband which they didn't deliver (the router), was on to them almost every day. They kept on blaming the Post. Then tried to charge for the full period (18 mths) after I cancelled the order and went with another provider, saying that the 14 days cooling off time was gone. This was despite not giving single days' service, they also cancelled my then provider leaving me without any B/B for over 2 weeks. They wouldn't address any of my emails after cancelling, only send invoices every day for about 6 weeks. I even wrote to the CEO with no reply, instead referred me to a debt collector. Wish there was a lower than 1 star to give them.

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