Not Happy Jen J.

We have brought toner from them in the past, and it was great 'till recently when I had some issues that the printer drop out an error that no toner detected. Gone through the troubleshooting and return the faulty toner. Initially requested for an exchange, BUT after reviewing other toners that becomes faulty, we requested a refund. I was being nice to say it must be a bad batch, BUT after only receiving partial refund, and giving me an excuse they just received the toner (when it was sent back to them 3 weeks ago).
Partially of the refund was refunded, however there were still an outstanding refund. They play the game that they still processing and this morning got an email saying they just received the returns faulty toner.
It was sent back with the others around the same time, and this one they said they just received them, that particular RA authorisation was already refunded, yet they said that they just received the toner.
When I query of the outstanding refund, I was referring to other RA job number, which they didn't pay any attention.
That just showed they are dishonest of the returns, and trying to buy time and making up any excuses.
I have now dis-associate with Ink Station, and thought those who wanting to buy from Ink Station, better think twice.
They will give you a positive vibes taking your order and money efficiently. However after sales, as many of you have experience here, Ink Station will wash they hand and make any excuses where they could
Very poor customer service, and they wouldn't want to listen to your issues. They only want to listen when you want to spend $$$.