Great company to deal with. Responsive and knowledgeable customer support, always accessible humans available, wide range of products available and competitive prices. I purchase from Aquascience whenever possible. Highly recommended.
On line ordering showed incorrect final price. Customer service and design consultant failed to resolve issue. I finally worked out a solution on my own involving deleting my order and starting over.
* Blinds.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello! Thank you for taking the time to share about this ordering experience. I am so sorry for the alarm with the online ordering process. I would love to understand more about what happened so I can pass it along to our site team and make sure this isn't an ongoing issue. If you have time, feel free to share more by reaching out to us at socialcare@blinds.com. Please include your order number and details about the errors you found. Again, I truly appreciate your feedback so we can work to improve our customers' experiences. -- Tami F
Hello! Thank you for taking the time to share about this ordering experience. I am so sorry for the alarm with the online ordering process. I would love to understand more about what happened so I can pass it along to our site team and make sure this isn't an ongoing issue. If you have time, feel free to share more by reaching out to us at socialcare@blinds.com. Please include your order number and details about the errors you found. Again, I truly appreciate your feedback so we can work to improve our customers' experiences. -- Tami F