Ordered 5 purses separate orders, waited the 5+ days processing, no updates on order or tracking, emailed customer service, comes back undeliverable to email address - waited and waited, finally received a not able to fulfill on one order, no updates on others, 2 wks later noticed refunds in checking account - no one bothered to tell me, they take your money and you wait while they borrow it, as no products in stock, waste of time- letdown - shady- do not recommend