Nutcracker J.

I made a purchase may 24th 2022 I was told the product was shipped and woukd be available for pick up on the 3rd of this month. The site don't say anything about a time difference. However, on the 3rd the package wasn't in the mailbox I called today again, how nasty was the person who answered says call back during buisness hours. I stated to her then what is the best time she says call back when someone will be avail I said you told me that two days ago the person says evidently you don't get it I told her you don't get it. Then I just cancel the order she replied why would you cancel your order, then go ahead try it if you can. Now what type of customer service are you dealing with that can talk to customers who spending money with your company. If anything this would have become an issue after a customer has called and stated the problem had not been resolved I would have at least taken a number and given it to the sales dept and rather not be nasty. I'm not sure if the owner us aware of this. But the Bbb will definitely be notified of this. Consumer services as well.