Odalys V.

I paid $300 for a fully customized couple. I sent clear pictures (from a professional photoshoot) and gave description of eye color etc. The faces looked NOTHING like the people I wanted to gift these to. Furthermore, the painting was sloppy (hairline completely smudged) and the hands came broken. They will not give refund after back/forth of 10 emails. Only offering 20% refund for the broken hand... as if I could possibly give these as a gift with broken hands. Oh, and the eyes of one person are blue when the picture and my description selected Hazel. I'm so disappointed with the quality and even more disappointed with them refusing to issue a full refund. They should be embarrassed at the work they sent me.