I placed a return. It was delivered. Two weeks have gone by since the delivery of my return and they still didn't email me confirming my return. I messaged them on Instagram, to which they responded. Shortly after I got an email say my return arrived. (Yes I know! It arrived 2 weeks ago! And that I'll get an email 24-72 hrs after when the return is processed). 5 days pass and still no email. I messaged them on Instagram. They responded and said customer service will reach out to me. Nothing. They owe me money and I'll take it to court if I have to :)