Miss Lola

Placed an order and received within a week. Ordered slippers for myself and daughter. Super cute! Side note** Not sure why people who pay bargain prices for things complain so much! Complaining about shipping time, as if companies have control over how fast $#*! gets sent to you through shipping service! (During a pandemic where everything is shut dow) No I don't work for them but giving them 1 or 2 stars because you are impatient is wrong! Too many Karens in the world!

I was obsessed with these boots when I first saw them but I knew I needed to stay in my budget and the designer ones wouldn't fit into my budget. So I found these Chloe Betty boots dupes from Miss Lola and are in love with them! They look a little big, but I got my size 6 and they fit great. They will be perfect for the colder months with thick socks. Great quality and great dupes.

I purchased 2 pair of heels which were narrow, I wanted some breathing room so I returned them only requesting an exchange, they kept the shoes and my money! This company lied and stole from me, extremely bad business

I placed a return. It was delivered. Two weeks have gone by since the delivery of my return and they still didn't email me confirming my return. I messaged them on Instagram, to which they responded. Shortly after I got an email say my return arrived. (Yes I know! It arrived 2 weeks ago! And that I'll get an email 24-72 hrs after when the return is processed). 5 days pass and still no email. I messaged them on Instagram. They responded and said customer service will reach out to me. Nothing. They owe me money and I'll take it to court if I have to :)

I only wore them no more than 5 times, website looks good but quality definitely sucks. All the strips are ripped, look at this sh*t

I ordered a pair of heel from them for my birthday and they sent me wrong order and money was already taken from my account. When I asked for my order they asked me to return the wrong order and the main thing is they don't even provide you with the return label. I had to print label on my own which took me extra 17$. I had to pay extra money for their mistake. This is so frustrating and irresponsible. Never ordering again. They ruined my birthday.

Here's a summary of my thoughts about Miss Lola:

- Trendy shoes and accessories
- Lots of variety
- Items are often sold out
- Fast shipping
- Easy returns

Watch the video for a more in-depth review!

Do not buy from here. I'm from New Zealand and they either didn't send my order or they delivered it to the wrong address. Didn't say what address they 'delivered it' too just said a suburb in a completely different postcode that was stated. I'm fuming because customer service is just as bad, probably talking to a bunch of robots.

Disappointed in my order I placed for 4 pairs of shoes! They all run WAY too small, even though the website says true to size. They don't give you a return label either. So if something is wrong with your order, it'll cost YOU their mistake. The shoes aren't labeled "miss Lola" either. They get their shoes from third party retailers and charge their customers double/triple in price. Beware of this company!

I am disappointed in the quality of customer service Miss Lola provided. They seem to not care about their customers, though I've been a client for a while this is the first time I've dealt with a faulty item. This time I had ordered a hat from their site which resulted defective, I explained to them I'll be out of town as I was requesting a refund to my purchase while I returned the item before the month passes. Somehow they provided me a label indicating I ONLY had 7 DAYS to return the item to be eligible for a full refund. I didn't even end up returning the item because they are now refusing to give me my refund and have said they will only provide store credit as if I'm interested in purchasing from them after experiencing incompetent customer service. Not to mention I got directed to a supervisor and she instead of taking their time to solve my issue, she was too busy making smart remarks proving why they are right and I am wrong. I highly recommend not to buy from this site. It's too bad they have lots of cute clothing yet their service is trash.

After 10 days I received my order broken! I had to pay 30$ to ship it back and after 14 days (only when I wrote to them) they said they don't want to reimbourse me! And I have to pay another time for them to ship the items back to me! I regret so much that I dont took pictures before return and trusted them

My package never arrived and the tracking number said it was sent back to the sender due to wrong address. I proved them that it was the right address and they wanted me to pay more money for shipping, in essence they ended up charging me or ripping me off for something I never receive. They were horrible to speak to and no sympathy at all.

WEBSITE HAS FALSE ADVERTISEMENT! Shoes is definitely not true to size. I order a half size up(8 1/2) from what I normally wear (8). My 10 year old daughter that wear a 3 in kids could almost fit them. I had to pay $20 just to ship them back and they wouldn't even refund me the shipping I originally paid. When I asked why the website said true to size when they're not the answer I got is they order from different vendors they didn't know. I WILL NEVER ORDER FROM THEM AGAIN!

Cute shoes but terrible customer service. I didn't receive my free shipping on orders over $50 for 3 orders It's been about a month now and I kept getting the run around from the customer service email and IG. Now I'm just getting ignored and my comments are being deleted.

I returned a dress that I didn't wore I returned in perfect condition and now they're saying that is not approved. I'm not the first person having the same problem with this store. They're just keeping our money. Please check this store.

I've been searching to find the most perfect and comfortable summer sandals that weren't too high and that didn't hurt my feet. I was able to find what I was looking for with Miss Lola. Ever since I got them I have not stopped wearing them. These sandals practically go with anything and I always get a lot of compliments whenever I wear them.

While shopping online most of the shoes I really liked were already sold out in my size, so I was excited when I found others I liked that were my size. Unfortunately they all fit small and were sold out in the other sizes so I couldn't exchange them. I also bought a dress that fit good but the material was thin and see through.

I bought a pair of cutie booties! Size fit perfect and everything! BUT not even a month after having these shoes and wearing them to my job AT A BANK! It was embarrassing to say the least that even though their shoes are cute. They are HORRIBLE quality! I was walking my customer to the door after our interaction and as I lifted my foot in walking my heel broke off! Just a clean break! All the customers were staring and I was BEYOND EMBARRASSED! I had to walk back to my desk limping! And then had to put my sandals on! Definitely do not recommend!

Purchased some shoes On Black Friday the very next day was sent an email saying that my shoes were shipped out it's literally 11 days later and I still have not received my shoes I've called to find out If I'm able to pick my shoes up because I've never been shipped and every time I call someone lies to me and tells me my shoes are with ontrac
So of course you can simply call Ontrack and ask them they said that Miss Lola never sent my shoes so I can't even rearrange pick up or anything like that they just didn't want to help but they want your money so as soon as my shoes come I'm definitely taking them back I don't appreciate being lied to just tell the truth and it will just work out now I have to figure out whenever they're going to see my shoes so I can have someone hold him while I'm out of town since I took them almost 2 weeks to send them in the first place.

I ordered a pair of boots that were supposed to be a size 10 they were way too small, I let one of my friends try them because she thought they were cute and they were also to tight on her and she's an 8 1/2 i had to pay $17 to send back. Very disappointing an online store shoes should be a more accurate size or returns should be free!

I ordered my shoes on a Thursday night, and by Sunday i recieved it in my p. O box. I was expecting a longer shipping date, due I live across country in florida. Also, good price for all the shoes I ordered.

I've ordered from this site a couple times once in the winter for some boots and once this summer for sandals. The site is very well put together and the pictures make the shoes look so cute, but once you get them you can see right away theyre very cheap in quality and usually run one or 2 sizes too small. They'll also say a different name on the shoe like "Lemonade". I believe this company buys shoes from china for really cheap and resales them for double/triple the price. I personally wont be buyung from this site again when I can probably go on wish and get the same exact shoe for $5.

First I purchased 5 items from their company. And for a month I never recurved any shipping details. So I reached out in concern. They told me that they lost my package and that they could give me a refund or store credit. I asked for a refund and a credit for the inconvenience and they told me they would only refund my money. So they hold my money for a month, lose my package, and I have to find out for reaching out myself. They would have never contacted me. And now I have to wait a week for my refund? Horrible customer service.