Siobhan C.

Purchased some shoes On Black Friday the very next day was sent an email saying that my shoes were shipped out it's literally 11 days later and I still have not received my shoes I've called to find out If I'm able to pick my shoes up because I've never been shipped and every time I call someone lies to me and tells me my shoes are with ontrac
So of course you can simply call Ontrack and ask them they said that Miss Lola never sent my shoes so I can't even rearrange pick up or anything like that they just didn't want to help but they want your money so as soon as my shoes come I'm definitely taking them back I don't appreciate being lied to just tell the truth and it will just work out now I have to figure out whenever they're going to see my shoes so I can have someone hold him while I'm out of town since I took them almost 2 weeks to send them in the first place.