ondrea t.

Ordered a t part. Confirmed by PO of what i ordered. It's what I wanted. Bozos sent the wrong part and won't pay for shipping even though it's their error. The morons even suggested the 'right' part which was for another make of fridge. Yikes! After searching online it seems to be a common issue with this outfit. I'm wondering that with such a horrendous record of sending wrong parts, and not paying for returns or even having "restocking charges" and the like over and over, I am beginning to believe this is their business model or they are run by buffoons. I'm thinking it's the former. Anyway, don't buy from them. You'll be sorry!

I ordered 4 awnings. Three at one time and one later. I found out they are too large. I sent an email requesting shipping lable to return them all. I read there is a 30 return window so I mention I am a week over that time and if it's ok. The person di not clarify and sent me one return shipping label I flagged a fedex guy on my street and he said it was fine to bundle them all and put that one label. No issues. They now have ALL FOUR AWNINGS and they only refuned me for one. In effect this company is keeping the product and screwing me out of 250. Unfortuantely I didn't charge or I would have easily gotton a charback from this awful company. Do not trust them! I have a dipsute with paypal and getting confirmation from FEDEX that they delilvered which they did but need to show them they recieved all four awnings. NEVER EVER BUY FROM THIS COMPANY! THEY IN EFFECT STOLE 250 FROM ME.