Jostens preys on high school students, selling them metal and plastic "stones" for many hundreds of dollars. They get schools to sign a contract with them, letting students out of class for a "ring ceremony" if they cough up serious money for a trash ring.
My problem isn't even that Jostens is overpriced garbage. It's overpriced garbage, but the real problem is Jostens customer service.
Jostens told me I could upgrade my high school ring to a college ring. I mailed in the ring and did all their process, ready to pay even more for an "upgrade fee." A month later, they tell me they can't do it because it's not 14K gold or sterling silver. Such a waste of time.