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I purchased a surface cleaner and the insurance just to find out that they wouldn't repair or replace my equipment. This is a scam of a company. Be very careful of purchasing any insurance from these guy. They find any way to not hold up there end of the bargin, use extreme cation when dealing with these people.
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We hope that the Customer Service Representatives should listen carefully to your Customers so...
Hello, Otis. We are sincerely sorry to hear about this. We are here to help you. Please contact us directly to assist you. -Rue