I typed in my model number and purchase the ones the website recommends. And when I received the cartridges, I find out that they are non compatible. I called customer service and waited 87 minutes, no pick up. I then called again and pressed 1 for placing a new order. Guess what they picked up with light speed. I explained my situation and they said they cant help cause I have opened the packages. How am I supposed to know if it works without opening it. Do NOT purchase from here, I am telling you. If you have a problem you will never have assistance.