I've been ordering products from this company for over 15 years. Their service has consistently been deteriorating, my last order was charged to an account that I had deleted and replaced. I called customer service and mention it was a computer glitch and would not be able to do a thing for me. Apparently, the manger that the customer rep had put me on hold to speak to, had a spontaneous meeting and did not have the time to get on the phone and speak to me. They seem to think their the only natural product company that exist, well their not and I will be spending my money elsewhere and suggest all you do the same.