Ordered goods in November, did not receive them. They are now saying I should have taken out insurance. Never had that on any other company. SCAM COMPANY. Stay away from them, they just want your money. I refused their kind offer of refunding half my money (which was not a lot), I doubt I would have received it anyway. On reading other reviews I see that I not the only one to have experienced this.
Dear Pam,
Thank you for your feedback.
We have various different shipping methods that the customer can choose before the checkout.
These vary in delivery time and we ask that customers wait patiently for their goods to arrive.
We have offered you a solution via a ticket about your issue. Please kindly reply to us there.
Many thanks
Twinkledeals Team