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We needed to return an extra pipe that we had ordered, nothing wrong with it, just an extra. We had to push for it on the phone, we only got a return slip after we returned it, they charges a restocking fee and it had already cost a lot to ship back. Overall, I think they are trying to make it easier to just keep stuff and not return it. I feel ripped off, because I only got about half of the original cost back when I returned it due to the return costs.
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