I have used Living Social to gift my dog sitter - twice. Both times, she was unable to use the vouchers due to redeeming the tickets (both were events) Not sure if she understood the system, but I was with her when she called customer service and got no help from them. Calling the Vendors were no help- they just dorected her to Living Social. I gave her the cash instead, and was out $70, becasue when I called LS customer Service, they basically said "too bad" -- they had no record of her call, either. And I was standing right there when she called