We like some of the products.Order 75 worth of product that was on sale on 11/20.Still no order.these were partly Christmas gifts. For 3 weeks not one update.I emailed over 5 times and called to leave messages 3 times.No responses.Finally after filling out their contact form on their site they responded with a generic apology and no real quick solution accept I should get shipping confirmation this was a week ago and still nothing.I asked to cancel it 3 times in in a week and they ignore my requests saying its still processing and no return /refund policy.Well its not a return if you never get it.Then in email said 10-15 more days.Its already been a month.Never ordering from them again BIG mistake.